Content of the article
Solution
In the Reviews section, you can edit or delete existing reviews and comments that customers have added to your products.
You can also create your own review. Such a review will look as if it was added to the product by a customer in your e-shop.
In the user environment of your e-shop you can set up the rating display, for example as the number of stars:
In the evaluation tab, the review in the user environment of your e-shop is also displayed with the author's name and text:
How to create a product review
Click Reviews (chat bubble icon) and click Create.
Figure 1-1
Click on the field in the Ratings section, write the rating as a number directly in the field or select one of the options from the drop-down menu (5 as the best, 1 as the worst). Then click the field in the Product section, start typing the name of the product and select the desired product from the drop-down menu. Click Save.
Figure 1-2
In the upper right corner, you can click the tab with the image of the flag representing the language of the review (the number of tabs with languages depends on the number of defined languages in the theshop.dev account). Fill in the name of the author and the text of the review and click Save.
Figure 1-3
In this way, you can add reviews in different languages that will be displayed on the given language version of your e-shop.
How to edit a product review
Click Reviews (chat bubble icon) and hover the mouse cursor over the chosen row. Click the Edit icon next to the selected review.
Figure 2-1
Click on the field in the Ratings section, write the new rating as a number directly in the field or select one of the options from the drop-down menu (5 as the best, 1 as the worst). Then click the field in the Product section and select a different product from the drop-down menu. Click Save.
Figure 2-2
In the upper right corner, you can click on the tab with the image of the flag symbolizing the language of the review (the number of tabs with languages depends on the number of defined languages in theshop.dev account). Edit the author name and review text and click Save.
Figure 2-3
How to delete a product review
Click Reviews (chat bubble icon) and hover the mouse cursor over the chosen row. Click the Delete icon next to the selected review.
Figure 3-1
If you really want to delete the review, click Delete in the dialog box.
Figure 3-2