Change or reset password for TheShop account

Content of the article

• How to change an old or forgotten password to TheShop account

Solution

1. Open the login page for your TheShop account.

2. Click Forgot password?
   

   

   
   Figure 1-1
   

3. Type your email address in the E-mail field and click Reset password.
   

   

   
   Figure 1-2
   

4. Verify if the confirming notification appears on the login page.
   

   

   
   Figure 1-3
   

5. Open your e-mail inbox and open an e-mail from TheShop.

6. Click the reset link to create a new password.
   

7. Type a new password and repeat it. The password must contain at least 8 characters. Click Save new password.
   

   

   
   Figure 1-4

We recommend using a strong password with at least 10 characters, a combination of upper and lower case letters, numbers and special characters (such as / * + - ).