Send an e-mail about the order status

email,notification,order,orders,status,status change

Content of the article

  • How to send an email to a customer about a change in order status

Solution

  1. Click Orders (shopping cart icon) and click selected order code.

    Zasielanie_emailu_o_stave_objednavky_EN_Obr1-1


    Figure 1-1

  2. Click the E-mail tab and in the Sending Emails section, click the desired type of e-mail template.

    Zasielanie_emailu_o_stave_objednavky_EN_Obr1-2a


    Figure 1-2

  3. Preview the email and click Submit.

Note that email templates in this section have not been translated yet. The translation is currently in progress.

We apologize for the inconvenience.


Figure 1-3

 

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